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Returns

Returns will be issued in the form of digital store credit only.

All sale items are Final Sale. No returns or exchanges on sale items. The term "Final Sale" means an item cannot be returned or exchanged.

Returns must be in original, unused, unworn condition with no defects, no stains, no Pet or human Hair, no smells or signs that the item has been worn or used, with all tags attached and all package slips included with the return.

Please allow up to 5-7 business days to process your return once we receive it.

Returns must be received within 10 calendar days of receiving your order (unless otherwise noted at purchase), at our warehouse. International orders have 35 days from receiving your order return merchandise. For returned items past the 10 day return period, a 25% restocking fee will be subtracted from the store credit given. The 10 days starts from the day the order was received by the customer.

Shipping charges are not refundable. We are not responsible for returned shipping costs.


EXCHANGES:

Exchanges are only for the same item in different size or color. Due to our limited quantities per unique style we can't guarantee an exchange will be possible.

Exchanges must be made within 10 days of the original purchase date.

The item you return must meet all of the return guidelines listed above. It must be in original, unused, unworn condition with no defects, no stains, no Pet or human Hair, no smells or signs that the item has been worn or used, with all tags attached and all package slips included with the return.

Please contact customer service at help@shop-28yujin.com. Please provide the order # for faster service and add Exchange in the subject line.

Ship your return item back. Once we receive the return item (please allow up to 7 business days for processing), we will ship out your new item.

If we are currently sold out of the model specifications of the product, we we will be unable to process an exchange so please refer to the return instructions above.

To Ship back your order :

Being that we always offer free shipping to you, we do not provide free return shipping.

If possible utilize the mailer bag for products or the original box when possible.

Feel free to ship your orders back with the carrier of your choice.

Include the original packing slip or your name and email address (one used to place order) in the return.

Please send the returns to the same address on the shipping label you received from us.

Each item is photographed to it's very best to display accurate colors, measurements and patterns. Please beware that various computer/mobile devices have different color display profiles. Items with slight variances will not be considered defective, as each item may be unique